Last Updated: June 27, 2026
1 Introduction
Welcome to Oxford International Education Centre and Consultancy ("Oxford International", "we", "us", or "our"), located at Sukedhara Chowk, Kathmandu, Nepal (Regd. No. 136103/71/072).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://oxfordeducation.com.np, contact us, or use any of our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2 Information We Collect
We collect the following types of personal information:
- Contact Information: Name, phone number, WhatsApp number, and email address provided through our enquiry or counselling booking forms.
- Academic Information: Educational background, grades, study destination preference, and service interest — voluntarily submitted by you.
- Communication Records: Records of phone calls, emails, WhatsApp messages, or in-person visits you initiate with us.
- Usage Data: Automatically collected data including your IP address, browser type, pages visited, time spent, and referring URL via standard web server logs.
- Cookie Data: Small files stored on your device to remember your preferences and improve your browsing experience (see Section 5).
We do not collect sensitive personal data such as passport numbers, financial account details, or government ID numbers through our website forms.
3 How We Use Your Data
We use the personal information we collect for the following purposes:
- To provide and improve our education consultancy, language, computer, and test preparation services
- To respond to your enquiries, counselling booking requests, and follow-up communications
- To send you relevant updates about visa news, scholarship opportunities, and upcoming programmes (only if you opt in)
- To understand how visitors use our website and improve its content and functionality
- To comply with applicable laws and regulations in Nepal
- To protect against fraud, unauthorised access, and other illegal activities
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4 Sharing of Information
We do not share your personal information with third parties except in the following circumstances:
- Universities & Institutions: With your explicit consent, we share your academic profile with universities or colleges abroad as part of your application process.
- Embassy / Visa Authorities: Documents and information required for visa applications, submitted on your behalf with your knowledge and consent.
- Service Providers: Trusted third-party tools that help operate our website (e.g. web hosting, analytics) under strict confidentiality agreements.
- Legal Obligation: When required by law, court order, or governmental authority in Nepal.
5 Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Necessary for the website to function (e.g. navigation, form submission).
- Analytics Cookies: Help us understand visitor behaviour to improve our site (e.g. Google Analytics).
- Preference Cookies: Remember your settings and choices between visits.
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
6 Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- HTTPS/SSL encryption for all data transmitted through our website
- Access controls limiting who within our organisation can view personal data
- Regular security reviews of our systems
- Secure storage of physical records at our Sukedhara Chowk office
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7 Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Withdrawal of Consent: Withdraw consent for marketing communications at any time.
- Objection: Object to processing of your personal data for certain purposes.
To exercise any of these rights, contact us at info@oxfordeducation.com.np or visit our office at Sukedhara Chowk, Kathmandu.
8 Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy:
- Enquiry and contact form data: Up to 2 years from last contact
- Student counselling and application records: Up to 5 years (for reference and support)
- Website analytics data: Up to 26 months (standard Google Analytics retention)
After the retention period, data is securely deleted or anonymised.
9 Children's Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect personal data from children under 16 without parental or guardian consent. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it.
10 Third-Party Links
Our website may contain links to third-party websites including Facebook, YouTube, and university websites. We are not responsible for the privacy practices of these sites and encourage you to read their respective privacy policies before providing any personal information.
11 Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
